Shipping policy

Shipping Policy — Bag Leaf Boys Inc.

Effective Date: July 29, 2026
Last Updated: July 29, 2026

This Shipping Policy applies to physical merchandise purchased from Bag Leaf Boys Inc. through our website or an authorized Bag Leaf Boys Inc. sales channel.

Digital products, beats, music licenses, downloadable files, creative services, bookings, consulting services, and production services are delivered electronically or according to a separate agreement and are not physically shipped.

Order Processing

Most in-stock physical merchandise orders are processed within 3–7 business days after payment is successfully received.

Custom, printed, personalized, made-to-order, limited-run, or specially produced merchandise may require 7–14 business days before shipment.

Processing time includes order review, payment verification, printing, production, quality inspection, packaging, and preparation for carrier pickup.

Business days do not include weekends or federal holidays.

An order-confirmation email confirms that we received your order. It does not mean that your order has shipped.

Shipping Rates

Shipping charges are calculated and displayed during checkout before payment is completed.

Shipping rates may depend on:

Delivery destination
Package weight and dimensions
Shipping method
Carrier rates
Quantity ordered
Insurance or signature requirements
Special packaging requirements

Shipping charges are separate from product prices unless a promotion specifically states that shipping is included.

Delivery Estimates

Estimated delivery times shown at checkout begin after the order has finished processing and has been transferred to the shipping carrier.

Carrier delivery estimates are not guaranteed arrival dates.

Delivery may be delayed by circumstances outside the reasonable control of Bag Leaf Boys Inc., including:

Carrier disruptions
Severe weather
Natural disasters
High-volume shipping periods
Holidays
Incorrect addresses
Customs processing
Government restrictions
Transportation interruptions
Labor shortages or service disruptions

Bag Leaf Boys Inc. is not responsible for carrier delays that occur after an order has been transferred to the shipping carrier.

Shipping Confirmation and Tracking

Once your order ships, you will receive a shipping-confirmation email containing the available tracking number and a direct tracking link.

Tracking information may require up to 48 hours after shipment to display updated carrier activity.

Customers should use the tracking link provided in the shipping-confirmation email or order-status page to review shipment progress.

Shipping Destinations

We ship only to destinations made available during checkout.

Some products, shipping methods, or destinations may be unavailable because of carrier limitations, product restrictions, order value, package size, or delivery risk.

Bag Leaf Boys Inc. reserves the right to decline or cancel an order that cannot be shipped safely or lawfully to the address provided. If an order is canceled for this reason, the customer will be notified and refunded for the canceled merchandise.

International Shipping

International shipping may be offered when available during checkout.

International customers are responsible for any applicable:

Customs duties
Import taxes
Brokerage charges
Inspection fees
Local handling fees
Other charges imposed by the destination country

These charges are not controlled by Bag Leaf Boys Inc. and are not included in the product or shipping price unless specifically stated during checkout.

International delivery estimates may be affected by customs processing and local carrier operations.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address before submitting an order.

Review the following information carefully:

Recipient name
Street address
Apartment, suite, or unit number
City
State or province
Postal code
Country
Telephone number and email address

Address-change requests must be submitted immediately to info@bagleafboys.com.

Address changes are not guaranteed after an order has entered production, fulfillment, or shipment.

Bag Leaf Boys Inc. is not responsible for delivery problems caused by incorrect, incomplete, outdated, or unauthorized address information supplied by the customer.

Returned-to-Sender Packages

Packages may be returned to Bag Leaf Boys Inc. because of:

An incorrect or incomplete address
An unclaimed package
Refused delivery
Failed delivery attempts
Carrier restrictions
An expired pickup period

When a package is returned to us, we will contact the customer using the information provided with the order.

The customer may be responsible for additional shipping charges before the package is sent again.

Original shipping charges are non-refundable when the return resulted from an incorrect address, refusal, failure to claim the shipment, or another issue outside the control of Bag Leaf Boys Inc.

Lost or Missing Packages

Contact info@bagleafboys.com when tracking shows no movement for an extended period or the shipment has passed the carrier’s estimated delivery date.

Include:

Your full name
Order number
Shipping address
Tracking number
Description of the problem

Bag Leaf Boys Inc. may assist with reviewing tracking information and submitting a carrier inquiry or claim.

A replacement or refund is not automatically guaranteed while a carrier investigation remains open. Resolution will depend on the carrier’s findings, available insurance, order circumstances, and applicable law.

Packages Marked Delivered

When tracking shows that a package was delivered but you cannot locate it:

Confirm that the shipping address on the order was correct.
Check around the delivery location, mailbox, front desk, mailroom, parcel locker, or secure delivery area.
Ask household members, neighbors, property staff, or building management whether they accepted the package.
Contact the shipping carrier for delivery confirmation or location information.
Email info@bagleafboys.com within 5 calendar days after the recorded delivery date.

Bag Leaf Boys Inc. will review the available information and assist when reasonably possible.

Packages confirmed as correctly delivered by the carrier may not qualify for an automatic replacement or refund.

Damaged, Defective, or Incorrect Shipments

Inspect your order as soon as it arrives.

Report damaged, defective, missing, or incorrect merchandise to info@bagleafboys.com within 7 calendar days after delivery.

Include:

Your order number
A description of the problem
Clear photographs of the item
Photographs of the shipping package
Photographs of the shipping label

Do not discard the item, packaging, or shipping materials until the claim has been reviewed.

Approved claims may result in a replacement, correction, store credit, or refund according to our Return and Refund Policy.

Split Shipments

Orders containing multiple items may be shipped in separate packages.

Separate shipments may have different tracking numbers and delivery dates. Additional shipping charges will not be added after checkout unless the customer approves a requested order change.

Preorders and Backordered Items

Products identified as preorders or backorders may have processing and shipping timelines that differ from standard orders.

The estimated availability or shipping period will be displayed on the product page, communicated after purchase, or provided in a separate notice.

If a significant delay occurs, Bag Leaf Boys Inc. will notify the customer using the contact information associated with the order.

Shipping Delays

When Bag Leaf Boys Inc. cannot ship an order within the stated or reasonably expected processing period, we may:

Notify the customer of the revised timeline
Request approval to continue with the delayed order
Offer an available replacement
Allow cancellation of the unshipped merchandise
Issue a refund when required

Customers must keep their email address and contact information current so that delay notices can be received.

Order Cancellations

Cancellation requests must be submitted as soon as possible to info@bagleafboys.com.

Physical merchandise orders may be canceled only when the request is received before fulfillment, printing, customization, production, or shipment begins.

Cancellation requests are not guaranteed.

Custom, printed, personalized, made-to-order, or specially produced merchandise may not be eligible for cancellation after production has begun.

Risk Review and Shipping Verification

Bag Leaf Boys Inc. may delay or cancel fulfillment when an order requires additional payment, identity, address, or fraud verification.

We may request additional information before shipping high-value, unusual, or potentially fraudulent orders.

Failure to provide requested verification may result in order cancellation and refund.

Contact Information

Questions about shipping, delivery, tracking, or fulfillment may be sent to:

Bag Leaf Boys Inc.
Email: info@bagleafboys.com
Location: Jacksonville, Florida
Response Time: 1–3 business days

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